Support
Most answers are below. Everything CashStack does is on chain, so a Solscan link usually settles it.
My launch didn't show up
Launches confirm within a minute of the transaction landing. If your wallet showed an error, nothing was created and your SOL didn't move (beyond the network fee). If the transaction landed but the coin page is missing, wait a minute and refresh; the keeper picks up landed launches on its own.
A coin's fees look stuck
The keeper checks pump.fun every 10 minutes and collects once at least 0.002 SOL is waiting, so small amounts sit in pump.fun for a while. Opening the claim page as the account's owner collects everything right away.
My Cash App claim didn't arrive
Every claim either lands or is put back into your balance automatically; the claim page shows which, with a Solscan link. If it shows Sent but Cash App hasn't shown the money yet, check you copied a Solana USDC address from Cash App (not another network).
I changed my X handle
Fees are tied to your X account's numeric ID, not the handle. Log in with your new handle and everything is still there.
Someone launched a coin naming my account
That's how CashStack works: anyone can send creator fees to any account. You don't have to do anything. Being named doesn't mean you endorse the coin; claiming is up to you.
Still stuck?
Send us the coin address or the claim's Solscan link and what you expected to happen.
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